In order to process your replacement request, we will require some specific information from you;
Please note that we are unable to ship to P.O. Boxes
Mega Brands will replace your MAGTASTIK / MAGNETIX JR product with a toy suitable for your child's age. Mega Brands replacement toy () Click here for a complete list Select your replacement product 1113 -Ariel Building Bucket 8460 -Winnie the Pooh bag 8050 -Family 8051 -Rescue 896 -TNT Off Road Set 8243 -Pick-Up Classic 8244 -Police Classic 8302 -Stackin' Sliders to Go 723 -Handy Bucket 3250 -Lap Top desk 47723 -Hydro Car Doodle 40144 -Elephant Desk 49158 -Auto Easel 7301 -Cheerleader Tube 7302 -Pet Clinic Tube 1183 - Disney Enchanted Carriage 8058 - Noah's Arc 1101 - Pooh Tree House bucket 3002 - Dora at Rainbow Rock 3003 - Diego's Rainforest Rescue 647 - Excavation Site 614 - Material Hauler 7801 - Articulated Dump Truck
You will be receiving all necessary UPS prepaid packaging and return address forms to facilitate the returning of your MAGTASTIK / MAGNETIX JR product within the next 10-15 business days. Simply return your MAGTASTIK / MAGNETIX JR product in the box provided. The value of your returned merchandise will be carefully evaluated and replacement items of equal value will be shipped to you promptly.
Additional comment :
We would like to thank you for taking the time to contact us. We sincerely apologize for any inconvenience. Rest assured that all necessary steps will be taken to ensure your complete satisfaction.
Consumer Affairs